Bilingual Accounting Talent Shortage: How Did the Company Achieve 35% Client Growth?

March 23, 2025

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The client is a leading provider of bilingual (Chinese-English) accounting and financial services in the United States, specializing in offering complex financial and tax solutions to the Chinese community and other clients, ensuring they meet regulatory requirements and manage finances efficiently.

Challenges

With the growth of the business, the client faced urgent recruitment challenges that could potentially hinder the company’s progress:

  • Difficulty in Finding Dual-Expertise Accounting Talent Familiar with Both U.S. and Chinese Tax Laws: The company needed accountants who were proficient in both U.S. accounting standards and Chinese tax laws. Finding candidates with this dual expertise was rare, making the recruitment process time-consuming and complex.
  • Scarcity of Bilingual Accountants with a Dual Cultural Background, Affecting Client Communication: To provide the best service to both Chinese and American clients, the company required bilingual accountants who could seamlessly communicate and offer accurate advice in both cultures. The number of candidates who could understand and navigate both Chinese and U.S. business cultures was extremely limited.
  • Urgent Need to Fill Key Positions Such as Accountants and Tax Consultants: With the rapid growth in business volume, the company urgently needed to fill several critical positions, particularly accountants and tax consultants. As client demands increased, quickly hiring talent became a significant challenge, and any delays could impact service quality.
  • Supply of Bilingual Accounting Talent Failing to Meet Demand: The company needed far more bilingual accountants than the market could supply. The shortage of professionals who were both proficient in Chinese and English and highly skilled in accounting created a very difficult recruitment process.

Partner with Aplus

The company partnered with Aplus to successfully address the bilingual accounting talent shortage. Thanks to Aplus’ professional recruitment network and efficient, precise matching process, the company quickly filled key positions and ensured smooth business expansion and service quality improvement. This collaboration not only enhanced recruitment efficiency but also supported the company in achieving growth and cost optimization.

The Results

Through the quick recruitment solution, the company achieved remarkable results:

  • 88% of Bilingual Accounting Positions Filled in Four Weeks, Rapid Response to Client Needs: Leveraging efficient recruitment strategies, the company filled 88% of its bilingual accounting positions within just four weeks, drastically shortening the hiring cycle and ensuring the ability to meet the growing client demands and support business expansion.
  • Bilingual Accounting Team Enhanced Brand Reputation, Driving Increased Client Referrals: The newly hired bilingual accountants, with a deep understanding of both U.S. and Chinese tax systems and strong cultural adaptability, seamlessly integrated into the team and built strong relationships with clients. This further improved the company’s reputation within the Chinese community, driving client referrals and increasing brand influence.
  • Cultural Fit of the Bilingual Team Optimized Client Communication and Service Quality: The new employees demonstrated a high degree of cultural fit, effectively communicating and understanding both U.S. and Chinese business cultures. This strengthened collaboration with Chinese and U.S. clients, ensuring continued service quality improvement and providing more accurate financial and tax advice.
  • Team Expansion Led to 35% Client Growth, Ensuring Efficient Service: With the rapid expansion of the team, particularly the timely filling of key positions such as accountants and tax consultants, the company successfully increased its client base by 35% while maintaining high service standards, leading to continuous improvements in client satisfaction.
  • 27% Yearly Revenue Growth Achieved Through Optimized Recruitment Process, Supporting Business Expansion: The enhanced team strength enabled the company to expand its client base, and the improvement in both business growth and service capabilities led to a 27% increase in annual revenue, providing strong support for the company’s long-term development.
  • 20% Recruitment Cost Savings, Reducing Recruitment Risk: The recruitment service not only helped the company save 20% on recruitment expenses but also reduced the risks associated with hiring mistakes, optimizing human resource costs and improving the quality and efficiency of recruitment.

Client Testimonial

“Our recruitment needs were extremely urgent, which was really stressful, but this collaboration helped us solve the problem efficiently. In just four weeks, we filled 88% of our key positions. This not only greatly improved our service quality but also allowed us to successfully take on more clients, leading to a 27% increase in annual revenue! It really exceeded our expectations,” said CFO Cole Patterson.

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